Support Plans

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Website Support Plans

With our website maintenance and support packages, we look after your website for you. We will provide hosting, update and improve your websites CMS and security, take backups and update your content from as little as £10 per month or £100 a year.

Choose a plan that best suits you and pay monthly by Direct Debit. There’s no fixed term, so you can cancel or upgrade/downgrade at any time.

£10 pm

Budget Monthly

  • Web Hosting
  • Weekly Backups
  • Email Support
  • Response within 24 hrs
  • Support at £60/hour

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£50 pm

Standard Monthly

  • Web Hosting
  • Weekly Backups
  • Monthly WordPress Updates
  • Monthly Plugin Updates
  • Phone Support
  • Email Support
  • 1 hour of Support pm
  • Same Day Response
  • Additional Support at £60/hour

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£100 pm

Business Monthly

  • Web Hosting
  • Daily Backups
  • Weekly WordPress Updates
  • Weekly Plugin Updates
  • Phone Support
  • Email Support
  • 2 hours of Support pm
  • Response within 4 hours
  • Additional Support at £55/hr
  • Monthly Performance Report

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£200 pm

Professional Monthly

  • Web Hosting
  • Daily Backups
  • Weekly WordPress Updates
  • Weekly Plugin Updates
  • Phone Support
  • Email Support
  • 4 hours of Support pm
  • Response within 2 hours
  • Additional Support at £50/hour
  • Monthly Performance Report with recommendations
  • Keyword Monitoring (up to 10 keywords)

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Support Plan Services

Our hosting and support packages come with many features. The following explains the various options in more detail but if you would like to discuss your requirements please call us on 0113 871 5900 or drop us a line.

WEB HOSTING

Our UK based hosting is a high-end managed service, delivering fast page loads and exceptional stability levels.  Accredited technicians are on hand to provide an excellent technical response service.

BACKUPS

Occasionally  things can go wrong and in order to protect against this, it is important to have regular backups. Our support plans include weekly or daily backups, so if something should go wrong we can restore your site immediately.

CMS UPDATES

We build our sites on open sourced, proven platforms such as WordPress and Magento. Frequent updates to Content Management Systems (CMS) ensure you have the latest security updates.

EMAIL & TELEPHONE SUPPORT

We put aside time each month to ensure your site is running smoothly. Whether that be updating content or resolving any issues you’re having, just get in touch and we’ll get it done. Additional support is provided at a fixed hourly rate.

PERFORMANCE REPORTS

You may want to know how your site is performing and how you can improve its performance, visibility, engagement and conversions. We provide monthly performance reports that give key insights and offer recommendations for measurable improvement.

KEYWORD MONITORING

We keep track of your rankings against the search queries used to find your products or service. We provide reports showing rank gains and losses and tel you how best to increase your organic search traffic.