Support Plans

With our website maintenance and support packages, we look after your website for you.

Read on

Website Support Plans

Free up some extra time each month and leave the small tasks to us. We will provide hosting, update and improve your websites CMS and security, take backups and update your content for a fair monthly fee.

£50 pm

Standard

  • Regular Backups
  • Response within 48 hrs
  • CMS Updates as-needed
  • Plugin Updates as-needed
  • Up to 3 update-related bug fixes

GET STARTED

£100 pm

Support 1

  • Standard features plus:
  • Daily Backups
  • Response within 24 hrs
  • Monthly CMS Updates
  • Monthly Plugin Updates
  • Up to 8 update-related bug fixes
  • 1 hr of consultation & site updates

GET STARTED

£275 pm

Support 2

  • Support 1 features plus:
  • Daily Backups
  • Same Day Response
  • Monthly CMS Updates
  • Monthly Plugin Updates
  • Unlimited update-related bug fixes
  • 4 hrs of consultation & site updates

GET STARTED

Please note: The above packages are for standard functionality websites.
E-commerce websites will incur an additional 50% on top.
Wordpress Multisite websites will incur an additional 30% per site.

Support Plan Services

Our hosting and support packages come with many features. The following explains the various options in more detail but if you would like to discuss your requirements please call us on 0113 871 5900 or drop us a line.

WEB HOSTING

Our UK based hosting is a high-end managed service, delivering fast page loads and exceptional stability levels.  Accredited technicians are on hand to provide an excellent technical response service.

BACKUPS

Occasionally  things can go wrong and in order to protect against this, it is important to have regular backups. Our support plans include weekly or daily backups, so if something should go wrong we can restore your site immediately.

CMS UPDATES

We build our sites on open sourced, proven platforms such as WordPress and Magento. Frequent updates to Content Management Systems (CMS) ensure you have the latest security updates.

EMAIL & TELEPHONE SUPPORT

We put aside time each month to ensure your site is running smoothly. Whether that be updating content or resolving any issues you’re having, just get in touch and we’ll get it done. Additional support is provided at a fixed hourly rate.

PERFORMANCE REPORTS

You may want to know how your site is performing and how you can improve its performance, visibility, engagement and conversions. We provide monthly performance reports that give key insights and offer recommendations for measurable improvement.

KEYWORD MONITORING

We keep track of your rankings against the search queries used to find your products or service. We provide reports showing rank gains and losses and tel you how best to increase your organic search traffic.